GC Practice CRM — Business Model
Click any box to learn more · Version 4.0 · Build 3 · July 2026
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GC Practice CRM — Business Model v4.0
DATA SOURCES
Google Maps Scraper
PRIMARY · Location + trade search
searchNearby · phone · website · CH verify
CH Scraper
Secondary · SIC code search
Ltd companies · directors · postcode filter
Manual Add
Road finds · existing contacts
Address · postcode · 2 directors
CRM Database — SQLite
leads · contacts · notes · crm_events · event_leads · mini_questionnaire
AI Enrichment — Claude Haiku
System score 1–10 · employee est. · turnover est. · company summary · draft email
Dashboard — Human Review
Score override · lead card · website check · disqualify unsuitable · find nearby businesses
Route
Planner
PDF
Disqualified
Reason recorded
Field Visits — Rep
Route PDF · visit notes · Rep Rating 0–5 · assign hot leads to event
EVENTS MANAGER — tools.gracor.org/events.php
BOARD 1 — PRE-EVENT PIPELINE (up to 100 invitees)
Prospect
In system
To Register
Being contacted
Registered
Confirmed attending
Min Q Completed
Karen's Q call done
Karen's
Mini Q
4 questions
Declined
Said no · re-invite next cycle
Postcard Sent
Physical postcard mailed
Letter & Ticket
Letter + physical ticket sent
E Ticket Sent
Digital confirmation + QR
BOARD 2 — POST-EVENT PIPELINE (after the event)
Attended ✓
Came on the day
No Show
Registered but didn't attend
NFA / Follow-up 6mth
Close or re-approach later
Step 6 Booked 📅
Follow-up call · date + time set
Step 6 Done
Call completed
Main Q Due 📅
Full questionnaire · due date set
Diag Booked 📅
Discovery meeting · date + time set
Client ✓
Converted — paying client
Ex-Client
Date recorded (MM/YYYY)
OUTREACH (Advanced menu)
Email
+ QR code
SMS
TextMagic
Watch page
Personalised · video · RSVP
Two Rating Systems
System Score 0–10 (AI)
Generated by Claude Haiku
7–10 = strong prospect
4–6 = possible · <4 = review
Rep Rating 0–5 (post-visit)
0 Rejected · 1 Cold
2 Not yet — follow up
3 Can't attend — try again
4 Invited — good
5 Hot lead ★
Target profile
£200k–£12m · Ltd · 1–2 directors
Expected Conversion Model
100 invitees
~30–33 register (1 in 3)
20–25 attend
all Step 6
→ 4–6 clients converted (20–30% of those who attended)
Legend · click any box for detail
Data source / CRM tool
Human step
AI processing
Board 1 stage
Board 2 stage
Declined / disqualified
Outreach channel
Diary date required 📅
Main flow
Alternate / re-invite path
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